- Client notification of the availability of new versions and updates
- Technical questions regarding the platform
- Analysis of possible errors and problems relating to the platform
The questions about the client model and modeling process are excluded. In case of questions one is required to address to the user’s guide or subscribe to the premium support.
Cost of technical support and upgrade makes 20% of the cost of the licenses purchased earlier. This service is compulsory the first year and is optional for all subsequent years.
During the year all the system updates are provided.